Privacy & cookies
Preview draft — owner verification required before publication. This notice describes the website implementation, not a verified legal policy.
Choices and withdrawal
Both optional categories are off until you choose. Rejecting does not restrict shipping information, quotes or contact. Open Cookie settings in the footer to change or withdraw choices at any time. Global Privacy Control blocks both categories. No consent is inferred from existing cookies.
Choice records and retention
When storage works, this browser stores separate choices, notice version, decision and expiry timestamps, and previous acceptance timestamps when you withdraw. No name or account is attached. Choices expire after 180 days (a configurable technical default awaiting owner approval), or when the notice changes. This is not Google, Meta, enquiry or shipping-data retention. Those retention periods and deletion procedures are awaiting owner verification. Clearing storage removes this local record.
Google Analytics 4
If enabled after review and your analytics acceptance, Google receives fixed public page context and visit, LINE, Telegram, phone and quote-action events (clicks are not confirmed shipments). This implementation does not supply names, contacts, shipment references, messages, quote fields, query strings or user IDs. Google can process IP/network and device information and analytics cookie identifiers. GA4 is limited to btexpress.co and www.btexpress.co, not previews. Google Signals, advertising personalization and automatic measurement must be disabled and checked in the account before activation.
Meta Pixel
If configured and enabled after review and marketing acceptance, Meta receives PageView, Contact, Lead, QuoteStarted, QuoteCompleted and TrackingSearch for advertising measurement and optimization. Events have no shipment or customer parameters; the SDK can process page URLs, referrers, IP/device information and cookie identifiers. This adapter blocks unknown paths and pages with queries or fragments; automatic matching and automatic events must be disabled in Meta settings. No customer matching or server uploads are implemented. Withdrawal revokes permission and stops new adapter events; it cannot recall data already sent or necessarily erase provider cookies.
Other services and enquiries
Fonts are hosted on this website, so no font service receives your information. Hosted media may receive network/device information when pages load. Google Maps loads only when requested and may use Google cookies. LINE and Telegram receive information when you open their services or send an enquiry, under their policies. The quote form prepares an enquiry locally; details leave when you send them to the team. Price estimates send goods type, box sizes and weights to the BT Express pricing service. Tracking sends only the code you enter to the BT Express tracking service, which returns status, times and branch names; the code is never sent to analytics. The AI assistant sends your question to Lovable AI Gateway; avoid personal or sensitive details. Provider-side logs and retention need owner verification.
Location-specific review
The same conservative opt-in choice is offered everywhere; this is not a claim about laws in your location. Thailand, Cambodia and other visitors may have different rights and cross-border transfer requirements. The legal operator, applicable lawful bases, recipients’ locations, transfer safeguards, complaint routes and request handling remain awaiting owner/legal verification. No legal entity or unverified privacy address is stated.
Privacy questions
For privacy questions or withdrawal concerning information sent to staff, contact BT Express through the verified channels below. Ask the team about access, correction or deletion; applicable procedures and response periods still require owner verification.